Global Refund Group is a market-leading supplier of financial services for merchants in their interaction with foreign customers. Global Refund has local organizations in 37 countries supporting clients on four continents.
The strength of the organization and global presence enable Global Refund to provide over 30,000 travellers a day with tax refunds. In fact, the 'Tax Free Shopping' logo is recognized by more than 65 per cent of all eligible travellers.
To further enhance customer satisfaction and add more value to the interaction between merchants and travellers, Global Refund is offering First Currency Choice, or FCC. The FCC solution enables travellers to pay in their own currency at the point of sale, and they can rest assured that there will be no surprises due to currency fluctuations, when the credit card statement arrives.
At Global Refund, we take great pride in the fact that we have the highest number of completed tax refund transactions in the industry, at almost 12 million, proving the success of our commitment to customer satisfaction.
This level of success, combined with our expertise, reliability, and smooth integration with our clients' operations, results in added value to their business and processes. Which is just one of the reasons why more than 240,000 retailers around the world use Global Refund as the tax-free shopping service for their customers, and numerous hotels, airport shops and other retailers use our service of First Currency Choice.




