Policy Recommendations (Beijing Launch)

Author: Jean-Claude Baumgarten, President, WTTC

13 October, 2003

Beijing Research Presentation

Author: Rick Miller, Vice President, Research and Economics, WTTC

13 October, 2003

Introduction to Launch of China and Hong Kong Report

Author: LJ Jia, Vice President and Country Manager for China

13 October, 2003

China Travle and Tourism - A World Tourism Power

Author: Kent Zhu, Vice President Sales and Marketing, Shangri-La Hotels and Resorts

13 October, 2003

India 2003 TSA Presenatation

Author: Jean-Claude Baumgarten, President, WTTC

27 May, 2003

6th International Hotel Investment Forum 2003

Author: Jean-Claude Baumgarten, President, WTTC

11 March 2003

11th International Tourism Conference of Exceltur

Author: Jean-Claude Baumgarten, President, WTTC

28 January, 2003

Customer Centric Systems for the Travel and Tourism Industry

Author: Graham Wason, Strategy Advisor, WTTC

28 January, 2003