Terms & Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE AND/OR THE WTTC MOBILE APPLICATION
These terms and conditions (“Terms”) were last updated: 17 October 2019
Accessing our website and application
1. Who we are
World Travel & Tourism Council Limited (company number 02506591) of The Harlequin Building, 65 Southwark Street, London, SE1 0HR (“WTTC”), provides the content on this website (www.wttc.org), other WTTC websites, and third-party sites on which it maintains a presence (“WTTC Websites”), and the WTTC Mobile Application in support of its mission to inform governments and wider society of the enormous economic and social benefit that travel and tourism brings to the world community.
If you have any questions, you can contact us using the details found here: www.wttc.org/contact.
2. When these Terms apply
If you do not agree to these Terms, you must not use the WTTC Websites, WTTC Mobile Application or use any of our “Content” (as defined below).
You agree to indemnify, defend and hold WTTC, its affiliates, agents, suppliers and licensors harmless from all claims, causes of action, allegations, costs, expenses, fees (including reasonable attorneys’ fees), judgments, liabilities, losses, and damages arising from or relating to any breach of these Terms or your use of the WTTC Websites or WTTC Mobile Application.
Using our content
3. Our intellectual property rights
The content made available on, and the design of, the WTTC Websites and the WTTC Mobile Application, which includes text, materials, images, audio, video, drawings, photographs and other artwork, maps, diagrams, databases, design, codes and software (“Content”), is copyright of WTTC and its licensors and is intended for general information purposes and personal use only and should not be relied upon by you as specific advice of any kind. All such rights are reserved.
Any use of the Content, other than as described in these Terms generally and Section 4 (Our Content – what you can do) specifically is strictly prohibited without written permission of WTTC. Nothing on the WTTC Websites or the WTTC Mobile Application shall be construed as granting a licence to use any Content, or any other artistic work, displayed on the WTTC Websites or WTTC Mobile Application. If you would like to discuss licensing of Content, please use the contact form at wttc.org/contact to send us a message.
Some Content is in the public domain and some Content is protected by third party rights, such as copyright, trademark, rights of publicity, privacy, and contractual restrictions. WTTC offers no guarantee or assurance that pertinent information about the third-party rights status of the Content is provided on WTTC Websites or the WTTC Mobile Application, or that the information is correct in each circumstance. It is your responsibility to determine what permission(s) you need in order to use the Content in line with these Terms and, if necessary, to obtain such permission.
You may not use or reproduce or allow anyone to use or reproduce any trademarks owned by us (such as “WORLD TRAVEL & TOURISM COUNCIL” and logo or other trade names appearing on WTTC Websites or the WTTC Mobile Application) for any reason without written permission of WTTC.
4. Our Content - what you can do
All Content is strictly for personal, non-commercial use only, unless you have our permission to use it otherwise.
You may retrieve Content on your computer screen or mobile device, print off one copy, and download extracts of any page(s) from the WTTC Websites or WTTC Mobile Application for your personal non-commercial use and you may draw attention of others within your organisation to Content posted.
Content may be shared on your personal website, blog or social media page, provided:
i. you include sufficient acknowledgment of the title and author of the work. WTTC requires that the acknowledgment be in the following form “© World Travel & Tourism Council [insert title and date of work]. All rights reserved.”,
ii. you do not remove any copyright, trademark, or other notices that are placed in or near the Content you use;
iii. you do not use the Content to promote, advertise, or sell your own products or services or for any other commercial or unauthorised purpose; and
iv. you comply with any terms or restrictions that may be applicable to the Content.
You may quote, describe or include a copy of the Content in a research paper or other academic work, provided:
i. you include sufficient acknowledgment of the title and author of the work;
ii. you do not remove any copyright, trademark, or other notices that are placed in or near the Content you use; and
iii. you comply with any terms or restrictions that may be applicable to the Content.
Downloads by invitation
Where a link is provided on the WTTC Websites or WTTC Mobile Application for the download by invitation of a digital publication, by way of example a Portable Document Format (PDF) file, then the permitted use of that Content shall be defined by the copyright law of the United Kingdom and any licence statement appearing on or associated with that download. If you print off, copy or download any part of the WTTC Websites or WTTC Mobile Application in breach of these Terms, your right to use the WTTC Websites and WTTC Mobile Application will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Terms of Access
5. We may make changes to these Terms
WTTC reserves the right to modify and change these Terms from time to time without providing notice to you. Changes shall be effective upon posting. Please check back regularly for updates. Failure of WTTC to enforce any of these Terms shall not constitute a waiver of such Terms.
6. We may make changes to the WTTC Websites or WTTC Mobile Application
WTTC may update and change the WTTC Websites, the WTTC Mobile Application, the Content or how the Content is served from time to time without notice. We may also introduce rules or limits on your use of the WTTC Websites or WTTC Mobile Application, or restrict your access to either in whole or in part, without notice.
7. We may suspend or withdraw access
WTTC cannot guarantee uninterrupted access to the WTTC Websites or the WTTC Mobile Application, any interactive features or the WTTC Websites or the WTTC Mobile Application to which they link. We may suspend, withdraw or discontinue serving all or any part of the WTTC Websites or WTTC Mobile Application. We may also introduce rules or limits on your use of the WTTC Websites or WTTC Mobile Application, or restrict your access in whole or in part, without notice. We shall not be liable to you if for any reason the WTTC Websites or WTTC Mobile Application are unavailable or are withdrawn at any time or for any period. You are responsible for making all arrangements necessary for you to have access to the WTTC Websites or WTTC Mobile Application.
8. Do not rely on information on the WTTC Websites or WTTC Mobile Application
The Content is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the WTTC Websites or WTTC Mobile Application.
The Content is provided “as is” without representations, warranties or guarantees of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular use, and/or non-infringement. WTTC shall not be responsible or liable for any damage that may occur due to your use of WTTC Websites, WTTC Mobile Application or downloading any Content from the WTTC Websites or WTTC Mobile Application.
Content may contain typographical errors or other errors, inaccuracies or deficiencies and may not be complete, accurate or up to date. We reserve the right to revoke any stated offer, correct any error, deficiency, omission or inaccuracy in the Content, but we do not guarantee that any such errors, deficiencies omissions or inaccuracies will be corrected.
The WTTC Websites and the WTTC Mobile Application may include information and materials uploaded by other users, including comments to blog posts and information and materials uploaded by other users to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users do not represent our views or values.
9. Uploading Content
Whenever you make use of a feature that allows you to upload content to the WTTC Websites or WTTC Mobile Application, you must comply with these Terms, the ‘content standards’ and the Acceptable use section below.
You warrant that any such contribution does comply with these Terms, the ‘content standards’ and the Acceptable use section below, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you grant us a royalty-free, worldwide, fully paid-up and perpetual licence to use, store, copy ,distribute and make available to third parties, for any purpose, any information, data, text, graphics, images and materials (“User Submitted Content”) that you submit via email or submit to or through the WTTC Websites or WTTC Mobile Application, subject to these Terms and any other applicable terms and conditions.
You acknowledge that WTTC shall have the right, but not be obligated, to pre-screen any User Submitted Content transmitted by you via email or to or through the WTTC Websites or WTTC Mobile Application, subject to applicable law and shall have the right to remove or abstain from posting any User Submitted Content that WTTC determines in its judgment to violate these Terms or applicable law or to otherwise be objectionable, subject to applicable law.
Any User Submitted Content that you upload to the WTTC Websites or WTTC Mobile Application must:
i. comply with all applicable laws;
ii. be accurate (where it states facts); and
iii. be genuinely held (where it states opinions).
You warrant to us that you own any User Submitted Content which you upload or, if you are not the owner, that you have the right to upload it. You must not upload to the WTTC Websites or WTTC Mobile Application any User Submitted Content which:
i. impersonates any person or misrepresents your identity or affiliation with any person;
ii. is defamatory, obscene, offensive, indecent, malicious, hateful or inflammatory;
iii. is threatening or abusive or invades another person’s privacy or causes annoyance, inconvenience or needless anxiety;
iv. is pornographic or sexually explicit;
v. promotes violence or terrorism;
vi. promotes or constitutes illegal or unlawful activity;
vii. is discriminatory based on race, sex, religion, nationality, disability, sexual orientation or age;
viii. solicits or attempts to solicit passwords or personal data for commercial or unlawful purposes from other users;
ix. constitutes advertising material;
x. infringes any copyright, trademark or other intellectual property right of any other person; or
xi. is fraudulent or likely to deceive any person or promotes or constitutes illegal or unlawful activity.
If you would like to complain about User Submitted Content uploaded by other users, please contact us using the contact details below.
10. Our responsibility for loss or damage suffered by you
WTTC, or our licensors, will not be liable for indirect, special, incidental, and/or consequential damages (including, without limitation, damages for loss of business profits, business interruption, loss of business information or other pecuniary loss) that may arise directly or indirectly from the use of (or failure to use) or reliance on the WTTC Websites, WTTC Mobile Application or Content, even if WTTC has been advised of the possibility that such damages may arise. WTTC does not guarantee the accuracy of Content or that WTTC Sites are free from viruses or other contaminating or destructive properties. You are responsible for ensuring that the device from which you access the WTTC Websites or WTTC Mobile Application has suitable anti-virus software in place.
Nothing in these Terms limits or excludes our liability to you for:
i. death or personal injury resulting from our negligence;
ii. fraud or fraudulent misrepresentation by us; or
iii. any other matter for which we are not permitted by law to exclude or limit our liability.
11. We are not responsible for websites or platforms we link to
WTTC has no control over the contents of those sites, platforms or resources.
You acknowledge and agree that WTTC shall not be responsible for any content, products, services, advertising, information, availability or use of your information, user information or other content offered on any third-party site or platform. In no event shall WTTC be directly or indirectly liable to anyone for any losses or damages in connection with the creation or use of any third-party site or any material or content accessed through any third party site or platform.
We encourage you to read the posted policies whenever interacting with any third-party website, platform, app, or other offering.
12. Rules about linking to our site
Linking is an important feature that facilitates searching and making connections among websites. If you link to the WTTC Websites or the WTTC Mobile Application, you must do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must establish a link using our logo on your website and you agree to present the link in a manner that does not give the impression that WTTC endorses, whether expressly or implicitly, any products, services or opinions provided on your website and that the link contain a clearly written notice that the user is leaving your website and accessing another.
We reserve the right to withdraw linking permission without notice.
13. Acceptable use
You may only use the WTTC Websites and WTTC Mobile Application for lawful purposes and in compliance with all applicable laws, including without limitation data protection and privacy laws, laws relating to copyright and laws relating to unsolicited electronic messages. You may not use the WTTC Websites or WTTC Mobile Application:
i. in any way that breaches any applicable local, national or international law or regulation;
ii. in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
iii. to send or transmit, whether directly or indirectly, unsolicited or unauthorised advertising or promotional material, chain letters or pyramid selling schemes;
iv. to groom, harm or take advantage of minors in any way or to attempt to do so;
v. for mail bombing or flooding or to make deliberate attempts to overload a system;
vi. to post content or link to content where you know that, or ought to have known that, the owner of that content has not consented to or authorised that posting or linking or where that posting or linking infringes the rights of that owner;
vii. to attempt to gain unauthorised access to any other website, internet account, server, computer, equipment, system, network, data or information;
viii. to monitor data or traffic on any network or system;
ix. carry out a denial-of-service attack or a distributed denial-of-service attack on the WTTC Websites or WTTC Mobile Application or use the WTTC Websites or WTTC Mobile Application to carry out any such attack on any other website or application; or
x. to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal data or adversely affect the operation of any computer software or hardware.
You also agree:
i. not to reproduce, duplicate, copy or re-sell any part of the WTTC Websites or the WTTC Mobile Application, save where expressly permitted to do so by these Terms; and
ii. not to access without authority, interfere with, damage or disrupt any part of the WTTC Websites or WTTC Mobile Application, any equipment or network on which the WTTC Websites or WTTC Mobile Application are stored, servers, databases, any software used in the provision of the WTTC Websites or WTTC Mobile Application or any equipment or network or software owned or used by any third party in the provision of the WTTC Websites or WTTC Mobile Application.
If you breach any of these Terms, or if we receive a request from a law enforcement authority to do so, we may report your identity, details of any breach and any other information we consider necessary to relevant law enforcement authorities. We also have the right to disclose your identity to any third party who is claiming that any User Submitted Content posted or uploaded by you to the WTTC Websites or WTTC Mobile Application constitutes a violation of their intellectual property rights, or of their right to privacy.
14. Account security and requirements
If you register an account on the WTTC Websites or WTTC Mobile Application you must provide accurate and complete registration information and keep that information up to date at all times.
You are solely responsible for any authorised or unauthorised access to or use of your account by any person.
If you think that somebody else might know your user identification code, password and/or pre-selected answers to security questions then you must let us know by contacting us as soon as possible.
We reserve the right to disable any user identification code, password and/or pre-selected answers to security questions at any time if, in our reasonable opinion, you fail to comply with any of these Terms or if we consider that you are using the WTTC Websites or WTTC Mobile Application to infringe in any manner the rights of another person or if we consider that there may be a security risk.
15. Applicable law
These Terms are governed by the law of England and Wales, and are subject to the non-exclusive jurisdiction of the courts of England and Wales.
Please contact us at www.wttc.org/contact if you have any questions in relation to these Terms.
Registration for WTTC Events
17. General terms
WTTC events are reserved exclusively for WTTC Members and invited guests. Invitations and registration for our events cannot be transferred.
There is no registration fee for WTTC events unless stated otherwise. Registration for the Global Summit specifically covers all Summit activities and documentation, and all meals during the Summit’s official programme.
The final date for the acceptance of your registration for WTTC events will be notified via email - registrations received after this date will not be accepted.
There is limited capacity for WTTC events – registrations received after the capacity limit has been reached may be refused without prior notice. Any registration may be revoked by WTTC for due cause, and its decision will be final in this matter.
18. Registration process
Upon submission of your registration, you will be sent a message confirming receipt of your registration for this event to the address indicated on your registration. Your registration will only be complete when you receive this confirmation.
Admission to WTTC events requires that all registered delegates wear a name badge to gain admission to the business and social sessions within the event. Specifically, for the Global Summit, registered delegates are required to produce their passport or Government issued photographic identity document as proof of identity and consent to security search processes.
19. Travel and accommodation
Delegates to WTTC events are responsible for arranging and paying for their own travel and accommodation. From time to time, without liability, WTTC may communicate the offer of discounted pricing for travel and accommodation from third party providers, for which delegates may be eligible. WTTC accepts no related liabilities for the use of these third-party providers.
For the Global Summit, WTTC may institute complimentary, ex gratia airport transfers for registered delegates staying at an officially designated event hotel. It will communicate arrangements for this by email to registered delegates, or through the WTTC website. Use of complimentary transfer transportation is at the delegate’s own risk and WTTC accepts no related liabilities.
20. Changes to, or cancellation of event
WTTC will communicate any changes in the published programme via amendments to its website. Registered delegates will be informed by email in case of event cancellation. WTTC accepts no liability for expenses incurred by delegates in the case of event changes or cancellation.
21. Travel documentation, health, customs and currency regulations
It is the delegate’s responsibility to acquaint themselves and comply with the prevailing regulations at the time of the WTTC event imposed by the event host nation and any transit destinations in respect of any limitations to travel, as exampled by travel documentation, health, customs and currency regulations.
Where stated, WTTC may provide delegates with limited assistance by way of links to visa facilitation services and may also provide corroborative documentation. Such assistance is provided ex gratia, and WTTC accepts no liability for the services provided.