Seamless Traveller Journey
As the numbers of people travelling each year continues to grow rapidly, helping them to travel efficiently and safely through and beyond borders is increasingly important, especially as Travel & Tourism infrastructures and systems are currently outdated and unable to cope with the increases in demand, whilst political risks and geopolitical instability require more stringent security processes.
WTTC is leading the way in bringing together multiple stakeholders in order to create efficiencies and growth across the Travel & Tourism sector when it comes to the Seamless Traveller Journey (STJ), and it is vital to take advantage of the advances in technology such as biometric systems which are currently being trialled around the globe. Such systems will:
- Be technology agnostic
- Be internationally interoperable
- Increase security for governments
- Build capacity by creating efficiencies
- Link all Travel & Tourism services
- Be trusted by passengers
The STJ system will support the traveller to reduce the need to present travel documentation multiple times to multiple stakeholders across their travel journey. Instead our vision is for the traveller to book transportation, request visas, check-in, proceed through security, board aircraft, collect baggage, cross borders, rent a car, check in and out of hotels, all simply by confirming their identity and booking data.
During 2019/2020 WTTC will be rolling out a series of detailed research reports, the first of which is our Emerging Models & Findings report released November 2019. As part of the STJ’s initial “Assessment” phase in collaboration with Oliver Wyman, WTTC derived insights from its latest research to characterise three models: the “Government” model, the “Per Trip” model, and the “Per Life” model. Each of these models have demonstrated applicability and implementation success, bringing together the insights and experience of existing pilots within the air-ecosystem but offering opportunities to scale across non-air segments of the traveller journey.
WTTC’s vision will determine growth across the sector, thus also creating more jobs.
If you would like information on joining WTTC in this cutting-edge phase of development or to receive further updates, please get in touch at firstname.lastname@example.org
Emerging Models Executive SummaryNovember 2019
This is a two-page Executive Summary of the Emerging Models Overview & Findings report below.
Emerging Models Overview & Findings ReportNovember 2019
In this report, we examine the core categories of emerging models for data and traveller facilitation within the airline and airport ecosystem: 1) “Government” Model, 2) “Per Trip” Model, 3) “Per Life” Model. The report then assesses each model individually and comparatively using robust frameworks in order to provide the Seamless Traveller Journey’s initial perspective on extensions of existing models for end-to-end travel and data facilitation across all segments of the traveller journey.
Situation ReportJune 2019
This briefing shares an update on the work done to date and sets out an overview of the multiple initiatives which are already underway to understand the current situation as it relates to the testing and implementation of elements of a Seamless Traveller Journey.