Jeff Poole, Director General of CANSO (Civil Air Navigation Services Organisation) was appointed on 1 December 2012. In addition to leading and managing the association, he represents the CANSO membership as the global voice of air traffic management. He is responsible for delivering the CANSO vision for the future of air navigation services, further expanding CANSO’s worldwide membership, and governing the association’s relationship with its industry peers and stakeholders. Jeff previously served at IATA 2004-2012 in roles including: Director, Government and Industry Affairs, with a mandate to further develop a strong, credible and proactive IATA role in that area; and Director Industry Charges, Fuel and Taxation. In this role he was responsible for achieving significant reductions in airport costs and air navigation charges for IATA Member airlines. Prior to joining IATA, Jeff was at Airbus, Toulouse where he was responsible for development of all business aspects of the Airbus A380 programme. His final position was as Senior Vice President for Procurement Strategy and Services. His previous positions in the defence industry, including with BAESYSTEMS, covered commercial, contractual, business development and strategy aspects of a number of major defence programmes and businesses in the UK and internationally. He also has extensive experience of working with Governments and major international institutions.